“We are proud of the role we have been able to play in keeping the world connected with our frictionless, reliable, and secure technology. “We are happy that Gartner has chosen Zoom as a Leader in the Magic Quadrant for both Meeting Solutions and UCaaS,” says Zoom CEO Eric Yuan. The report analysed 14 companies in the UCaaS space. The criteria used by Gartner to evaluate companies selected for the UCaaS Magic Quadrant include ease of use, service reliability, and the pace of innovation and enhancement. This year marked the first time the cloud communication platform was included in the Magic Quadrant for UCaaS.įor the Meeting Solutions Magic Quadrant, Gartner evaluated 15 different companies based on criteria, including their ability to satisfy a wide variety of well-established and newly defined virtual meeting scenarios. Zoom has been named a Leader for two of Gartner's 2020 Magic Quadrants: Unified Communications as a Service (UCaaS) and Meeting Solutions - the latter for the fifth consecutive year.
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